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Life

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Health

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    I want to...
    select goals
    • Protect my family and prepare for the future
    • Protect myself against life's uncertainties
    • Start planning for the future
    • Plan for my retirement
    • Grow my wealth
    All Topics
    • File a Claim
    • Access your policy details
    • Make a change to your policy
    • Arrange a policy payout
    • Update personal information
    • Make a payment
    • Change your beneficiaries
    • Manage your funds
    • Assign or transfer your policy
    • Arrange for a business reply envelope to Manulife
    • Manage your privacy settings

    Topics

    Show All Show Less

    File a Claim

    • Filing a personal accident claim
      This section will guide you through the claims submission process to file a personal accident claim for plans such as mBreeze, mPal and ReadyProtect.

      *New* Submit eClaim
      Details
    • Filing a death claim
      ​This section will guide you through the claims submission process for a death claim.
      Details
    • Filing a critical illness claim
      This section will guide you through the claims submission process for a critical illness claim.
      Details
    • Filing a disability claim
      This section includes claims for Total & Permanent Disability, Disability Advance Payment Plus, and Enhanced Total & Permanent Disability.
      Details
    • Filing a medical claim
      File a medical claim for plans such as ManuCare, ManuMediCash; includes expenses for hospitalisation, emergency, and specialist.
      Details
    • Filing a special benefit claim
      The special benefit is only applicable to the Mum@myfuture plan, Him@myfuture plan, Her@myfuture plan, Kid@myfuture plan and Premier Lady plans.
      Details
    • Filing a retrenchment claim
      This section will guide you through the claims submission to file a retrenchment claim.
      Details

    Access your policy details

    • Register in Customer Website
      Manage your policies easily at your own convenience with the Customer Website.
      Details
    • Activate easyTouch
      easyTouch is a self-help phone service to make policy information more accessible for our customers.
      Details

    Make a change to your policy

    • Change of premium
      Apply to increase or decrease your premium.
      Details
    • Change of sum insured
      Apply to increase or decrease your sum insured.
      Details
    • Change of recurring single premium
      Make changes to your standing instruction for recurring single premium (RSP) investments.
      Details
    • Change of payment frequency
      Apply to change the frequency of your premium payment.
      Details
    • Change of payment method
      Apply to change your payment method from GIRO to Direct Billing or vice versa.
      Details
    • Change of rider/supplementary benefit details
      Apply to make changes to your rider or supplementary benefit.
      Details
    • Change of insured person
      Apply to change the Life Insured on your policy.
      Details
    • Change of occupation details
      Update your policy with your change of occupation.
      Details
    • Convert to reduced paid up policy
      Apply to use your policy's cash value to convert the policy to a reduced paid-up policy.
      Details
    • Change of representative
      Request for a change of servicing representative.
      Details
    • Reinstate a lapsed policy
      Apply to reinstate a policy after it has lapsed.
      Details
    • Notify Manulife of a will or will change
      Notify Manulife when you have made a will or a change to an existing will.
      Details
    • Surrender or withdraw a policy
      Apply to surrender or withdraw a policy in full or partially.
      Details

    Arrange a policy payout

    • Withdraw coupons/survival benefits/bonus
      Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.
      Details
    • Apply for a policy loan
      Apply for a loan on your policy with an accumulated cash value.
      Details
    • Direct crediting to bank (EFT)
      Apply for Electronic Fund Transfer (EFT) to credit policy payouts directly to your bank account.
      Details
    • Setup regular withdrawal of annuity
      Apply for regular withdrawals of your annuity policy.
      Details
    • Direct crediting to foreign bank account via Telegraphic Transfer (TT)
      Apply for Telegraphic Transfer (TT) to credit your USD Signature Income policy payout directly to your overseas bank account.
      Details

    Update personal information

    • Update personal details
      Update your personal details such as your mailing address, email address or phone number.
      Details
    • Update for LifeReady's Health Advantage Benefit
      Update results of your health targets for Health Advantage Benefit.
      Details

    Make a payment

    • Set up a GIRO arrangement
      Pay premiums from your bank account automatically using GIRO.
      Details
    • Payment via AXS or internet banking
      Perform payment for your policy via AXS or internet banking.
      Details
    • Payment by cash or NETS
      Perform payment for your policy by cash or NETS.
      Details
    • Payment by cheque, cashier's order or bank draft
      Perform payment for your policy by cheque, cashier’s order or bank draft.
      Details
    • Payment by telegraphic transfer
      Perform payment for your policy by telegraphic transfer.
      Details
    • Prepay premiums
      Make advance payment on your policy premiums.
      Details
    • Top-up an investment linked policy
      Top up your investment-linked policy with a lump sum investment.
      Details

    Change your beneficiaries

    • Nominate a beneficiary for a trust nomination
      Make a trust nomination to transfer all policy ownership rights to a beneficiary.
      Details
    • Revoke a beneficiary from a trust nomination
      Apply to revoke the trust nomination for your policy.
      Details
    • Appoint or revoke a trustee
      Appoint a trustee or revoke the appointment of an existing trustee.
      Details
    • Nominate a beneficiary for a revocable nomination
      Make a revocable nomination for your policy.
      Details
    • Revoke a beneficiary from a revocable nomination
      Revoke an existing revocable nomination and make a new nomination.
      Details
    • Revocation via a will/assignment
      Inform Manulife of the revocation of a revocable nomination via a will / assignment.
      Details

    Manage your funds

    • Perform a fund switch
      Apply to switch units between funds for your investment-linked policy.
      Details
    • Perform redirection of premiums
      Apply to redirect your future premiums for your investment-linked policy.
      Details
    • Auto-rebalance your portfolio
      Apply to auto-rebalance your portfolio for your investment-linked policy.
      Details

    Assign or transfer your policy

    • Assign policy to a financial institution
      Assign your policy to a financial institution as additional security for a loan.
      Details
    • Transfer ownership of a policy
      Transfer ownership of your policy to another person or company.
      Details

    Arrange for a business reply envelope to Manulife

    • Mail documents and completed forms to Manulife
      If you would need to mail your supporting documents and completed forms to Manulife, you can print out the Business Reply Envelope for use.
      Details

    Manage your privacy settings

    • Withdrawal of marketing consent
      Opt out of receiving marketing, advertising and promotional information from Manulife Singapore
      Details
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    Please contact us if you need help, we will be happy to guide you along.

    Need assistance? Let us help!

    Please send us a message and one of our Client Service Executives will be be in touch with you to guide you along.

    Give us a call or send us an email. We are always here to help out in whatever way we can.

    Enquire online Send us a message
    Or call our hotline (+65) 6833 8188
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