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This section will guide you through the claims submission process to file a personal accident claim for plans such as mBreeze, mPal and ReadyProtect.

*New* Submit eClaim

​This section will guide you through the claims submission process for a death claim.

This section will guide you through the claims submission process for a critical illness claim.

This section includes claims for Total & Permanent Disability, Disability Advance Payment Plus, and Enhanced Total & Permanent Disability.

File a medical claim for plans such as ManuCare, ManuMediCash; includes expenses for hospitalisation, emergency, and specialist.

The Special Benefit is only applicable to the Mum@myfuture plan, Him@myfuture plan, Her@myfuture plan, Kid@myfuture plan and Premier Lady plans.

This section will guide you through the claims submission to file a retrenchment claim.

Manage your policies easily at your own convenience with the Customer Website.

easyTouch is a self-help phone service to make policy information more accessible for our customers.

Apply to increase or decrease your premium.

Apply to increase or decrease your sum insured.

Make changes to your standing instruction for recurring single premium (RSP) investments.

Apply to change the frequency of your premium payment.

Apply to change your payment method from GIRO to Direct Billing or vice versa.

Apply to make changes to your rider or supplementary benefit.

Apply to change the Life Insured on your policy.

Apply to appoint or change the Secondary Life Insured of your policy.

Update your policy with your change of occupation.

Apply to use your policy's cash value to convert the policy to a reduced paid-up policy.

Request for a change of servicing representative.

Apply to reinstate a policy after it has lapsed.

Notify Manulife when you have made a will or a change to an existing will.

Apply to surrender or withdraw a policy in full or partially.

Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.

Apply for a loan on your policy with an accumulated cash value.

Apply for Electronic Fund Transfer (EFT) to credit policy payouts directly to your bank account.

Apply for regular withdrawals of your annuity policy.

Apply for Telegraphic Transfer (TT) to credit your USD Signature Income policy payout directly to your overseas bank account.

Update your personal details such as your mailing address, email address or phone number.

Update results of your health targets for Health Advantage Benefit.

Pay premiums from your bank account automatically using GIRO.

Perform payment for your policy via AXS or internet banking.

Perform payment for your policy by cash or NETS.

Perform payment for your policy by cheque, cashier’s order or bank draft.

Perform payment for your policy by telegraphic transfer.

Make advance payment on your policy premiums.

Top up your investment-linked policy with a lump sum investment.

Make a trust nomination to transfer all policy ownership rights to a beneficiary.

Apply to revoke the trust nomination for your policy.

Appoint a trustee or revoke the appointment of an existing trustee.

Make a revocable nomination for your policy.

Revoke an existing revocable nomination and make a new nomination.

Inform Manulife of the revocation of a revocable nomination via a will / assignment.

Apply to switch units between funds for your investment-linked policy.

Apply to redirect your future premiums for your investment-linked policy.

Apply to auto-rebalance your portfolio for your investment-linked policy.

Assign your policy to a financial institution as additional security for a loan.

Transfer ownership of your policy to another person or company.

If you would need to mail your supporting documents and completed forms to Manulife, you can print out the Business Reply Envelope for use.

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