File a Claim

If you need to file a claim with us, you can find the forms you need below. We are committed to processing your claim as quickly as possible. To help us do so, please spend a few minutes to read through the claim instructions and ensure that you have provided us with all the required supporting documents. If you have any questions, please do not hesitate to contact us

Filing a death claim

‚ÄčThis section will guide you through the claims submission process for a death claim.

Filing a critical illness claim

This section will guide you through the claims submission process for a critical illness claim. 

Filing a disability claim

This section will guide you through the claims submission process for a disability claim, which includes claims for Total & Permanent Disability, Disability Advance Payment Plus, and Enhanced Total & Permanent Disability.

Filing a medical claim

This section will guide you through the claims submission process to file a medical claim for plans such as ManuCare, ManuMediCash and Hospital and Surgical plans.
 
Medical claims include claims for hospitalisation, emergency department expenses, and specialist expenses for treatments due to illnesses or accidents.

Filing a personal accident claim

This section will guide you through the claims submission process to file a personal accident claim for plans such as mBreeze, mPal and ReadyProtect.

*NEW Submit eClaim

Filing a Special Benefit claim

This section will guide you through the claims submission process to file a Special Benefit claim.
 
The Special Benefit is only applicable to the Mum@myfuture plan, Him@myfuture plan, Her@myfuture plan, Kid@myfuture plan and Premier Lady plans.

Filing a retrenchment claim

This section will guide you through the claims submission to file a retrenchment claim.

Need some assistance? Please contact us and one of our Client Services Executives will be happy to guide you along.

Speak to our Client Service Executives

(+65) 6833 8188

Servicing hours:
9am to 6pm
Mondays to Fridays
(excluding public holidays)

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Important Note : The security and confidentiality of your personal data are of utmost importance to us. Manulife (Singapore) Pte. Ltd. is committed to protecting the privacy of your personal data. You may find additional information about our privacy policy on www.manulife.com.sg.