Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

View more
Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

View more
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Direct crediting to foreign bank account via Telegraphic Transfer (TT)

Apply for Telegraphic Transfer (TT) to credit your USD-denominated policy payout directly to your overseas bank account.

 


Instructions

Please submit the completed Telegraphic Transfer (TT) Form along with a copy of the bank statement or an original letter from the bank to verify that the bank account belongs to the Payee.

You can submit the form and supporting documents through one of the following channels:

  • Upload the form to our customer portal MyManulife (refer to steps below).
  • Alternatively, you can mail the completed original hard copy form to the following address:
    Manulife (Singapore) Private Limited
    8 Cross Street
    #15-01 Manulife Tower
    Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

FAQ

  1. Log into your account via MyManulife.
  2. Click on "Servicing"
  3. Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.
Withdraw coupons / survival benefits / bonus

Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.

DETAILS


 

Apply for policy loan

Apply for a policy loan on your policy with an accumulated cash value

DETAILS


 

Direct credit to bank (EFT)

Apply for Electronic Fund Transfer (EFT) to credit policy payouts directly to your bank account.

DETAILS


 

Set up regular withdrawal of annuity

Apply for regular withdrawals of your annuity policy.

DETAILS


 

Other services that we offer

We are always here to help in whatever way we can.