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Withdraw coupons/ survival benefits/ bonus

Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.

DOWNLOAD LOAN / COUPON / BONUS WITHDRAWAL FORM


Instructions

Depending on the features of your policy, cash coupons or survival benefits may be paid out at regular intervals during the policy term, provided that the policy is in force. These coupons are automatically accumulated with us and will accrue interest. The current interest rate is 3 percent per year. 

You may request to withdraw the accumulated coupons in part or in full. The minimum withdrawal amount is S$500 or the full amount available for the policy, whichever is lower.

We encourage you to contact your Representative or our Client Services team at (65) 6833-8188 to discuss your options for your policy. If you would like to proceed with the withdrawal, please complete the Loan / Coupon / Bonus Withdrawal Form and mail it back to us.

What you need to provide

1. Completed Loan / Coupon / Bonus Withdrawal Form.

FAQ

Who will need to sign the form to request for the withdrawal? 
For non-trust policies, the Assignee or Policyowner must sign the form. 

For a Trust policy under S49L, either of the following parties must sign the form: 
• Policyowner and any one Trustee (excluding the Policyowner), or 
• All Beneficiaries (each Beneficiary must be at least 18 years old) 

For a Trust policy under S73, the Policyowner and all Trustees must sign on the form. 

To whom will the payment be made? 
For non-trust policies: 
• CPF Ordinary Account (OA) policy – payment will be made to the agent bank 
• CPF Special Account (SA) policy – payment will be made to CPF Board
• Cash-funded policy – payment will be made to the Assignee or Policyowner 

For a Trust policy under S49L, we will make the payment to the Trustee or Beneficiary who signs on the form. 

For a Trust policy under S73, we will make the payment to all Trustees.


 

Apply for policy loan

Apply for a policy loan on your policy with an accumulated cash value

DETAILS


 

Direct credit to bank (EFT)

Apply for Electronic Fund Transfer (EFT) to credit policy payouts directly to your bank account.

DETAILS


 

Set up regular withdrawal of annuity

Apply for regular withdrawals of your annuity policy.

DETAILS


 

Telegraphic Transfer (TT) For USD

Apply for Telegraphic Transfer (TT) to credit your USD Signature Income policy payout directly to your overseas bank account.

DETAILS


 

Other services that we offer

We are always here to help in whatever way we can.

Temporarily Closure Notice

The health and well-being of our customers and staff are of paramount importance to us. In line with the latest round of government advisory and measures to reduce the possibility of COVID-19 transmission, our Client Service Centre will be temporarily closed to all walk-in customers from 6 April until further notice.


If you require assistance,

  • Please login to our customer portal to retrieve your policy information or perform online transactions like A&H claims, Fund Switch, Update of Particulars and Document preference.
  • For enquiries, you can call us at +65 6833 8188 from 9:00 am – 6:00 pm (Mon – Fri, excluding public holidays) or submit it through our Contact Us form.



With these extra precautionary measures, we seek your understanding that some of our services and transactions may take longer than usual during this period, except for Investment-Linked Policies which are not affected.


We remain committed to serving you and thank you for your understanding.

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Temporarily Closure Notice

The health and well-being of our customers and staff are of paramount importance to us. In line with the latest round of government advisory and measures to reduce the possibility of COVID-19 transmission, our Client Service Centre will be temporarily closed to all walk-in customers from 6 April until further notice.


If you require assistance,

  • Please login to our customer portal to retrieve your policy information or perform online transactions like A&H claims, Fund Switch, Update of Particulars and Document preference.
  • For enquiries, you can call us at +65 6833 8188 from 9:00 am – 6:00 pm (Mon – Fri, excluding public holidays) or submit it through our Contact Us form.



With these extra precautionary measures, we seek your understanding that some of our services and transactions may take longer than usual during this period, except for Investment-Linked Policies which are not affected.


We remain committed to serving you and thank you for your understanding.

View More
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