Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

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Scam Alert

It has come to our attention that a phishing email (@riversidecactusandsucculents.de) was sent to our customers recently, offering gifts upon sharing of personal information. Please be advised that Manulife is not running such promotions.

If you receive any suspicious communication claiming to be from Manulife, do not respond, click any links or provide any personal information. For immediate assistance, you can contact the ScamShield Helpline at 1799 or reach out to our hotline at 6833 8188.

View more
Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

View more
Scam Alert

It has come to our attention that a phishing email (@riversidecactusandsucculents.de) was sent to our customers recently, offering gifts upon sharing of personal information. Please be advised that Manulife is not running such promotions.

If you receive any suspicious communication claiming to be from Manulife, do not respond, click any links or provide any personal information. For immediate assistance, you can contact the ScamShield Helpline at 1799 or reach out to our hotline at 6833 8188.

View more
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Our people

Benoit Meslet

President & CEO, Manulife Singapore

Benoit Meslet is the President and CEO of Manulife Singapore and a member of Manulife's Asia Division Executive Committee. He is responsible for the overall development of Manulife's business operations in Singapore.

Prior to joining Manulife Singapore, Benoit was Chief Executive Officer at Manulife Japan and BNP Paribas Cardif Life Korea. An entrepreneurial and result-driven leader known for his open and collaborative management style, he has over 20 years of experience in Asia, where he held senior leadership roles spanning product development, marketing, strategy and business transformation.

Benoit holds a Bachelor of Science and a Master of Science in Materials Engineering from the Institut National des Sciences Appliquées in France. He also earned a Master of Arts in International Management from Yonsei University in Korea, and completed an Executive Education program at Harvard Business School.

Khoo Poh Huat

Chief Distribution Officer

Khoo Poh Huat is the Chief Distribution Officer of Manulife Singapore. In his role, Poh Huat is responsible for driving growth across all our FA channels, in particular Manulife Financial Advisers (MFA), Manulife Advisory Group (MAG), local FA partners and international brokers. He also leads our distribution transformation agenda to ensure we deliver on our digitization and distribution experience initiatives in the FA space.

Poh Huat is a seasoned life insurance professional with over 25 years of experience in progressive leadership roles in the UK and Singapore spanning life insurance consultancy, sales distribution, actuarial, finance and investments.

His most recent appointment was as Chief Executive Officer of Manulife Financial Advisers Singapore where he was responsible for overseeing all aspects of the firm’s operations and charting its strategic direction. Prior to that, he was the Chief Financial Officer and Appointed Actuary for Manulife Singapore.

Poh Huat is a graduate of the London School of Economics, UK and is a Fellow of the Institute of Actuaries, UK.

Yeo Yee Han

Chief Risk Officer

Yee Han is the Chief Risk Officer of Manulife Singapore. In her role, she is responsible for overseeing the overall risk profile of the company. This includes promoting a risk-awareness culture, establishing and maintaining an enterprise risk – management framework.

She has more than 15 years of experience in the Insurance Industry and had worked in different functions ranging from Finance, Actuarial, Risk Management and Product. She has also worked in a mix of global, regional and local roles with other international insurers. Yee Han joined Manulife in late 2014 in Thailand as the CFO. She moved back to Singapore in 2016 to join Regional DBS Bancassurance team before taking up the current role. Yee Han holds a Bachelor of Business, specialising in Actuarial Science in Nanyang Technological University. She is also a Fellow of Institute of Actuaries, United Kingdom.

Jessie Cheing

Chief People Officer

Jessie Cheing is the Chief People Officer of Manulife Singapore. She is responsible for developing and securing the high-performing team priorities to achieve our bold ambition in Singapore. This includes attracting and developing diverse talent, and building an inclusive culture of continuous learning and recognition across the organisation.

Jessie holds a Master of Business Administration from Rutgers Business School and a Bachelor in Accounting and Finance from London School of Economics and Political Science. She has over 20 years of human resources and transformation project experience in the financial services, consumer goods, automotive and pharmaceutical industries across Asia.

Jonathan Tan

General Counsel

Jonathan Tan is the General Counsel of Manulife Singapore. His main responsibility is to head and supervise the Legal and Compliance functions, working closely with the company's management, other business units and regulators.

A qualified lawyer, Jonathan has over 10 years of progressive senior leadership and regional APAC experience managing the Compliance function for multinational financial institutions, with a focus on AML and Regulatory Compliance. In his most recent appointment, he was the Assistant General Counsel (Asia) of a global insurance broker, heading the Legal and Compliance function for eight countries. Earlier in his career, Jonathan spent over a decade in law firms specialising in corporate legal work and commercial litigation. Jonathan holds a law degree from the National University of Singapore, and was admitted as an Advocate and Solicitor in Singapore in 1996. He is also a certified Anti-Money Laundering specialist.

Thomas Lee

Chief Product Officer

Thomas is responsible for managing product development and pricing initiatives from inception through launch and ensuring that products meet customers' needs and stated goals for profitability and risk.

Thomas is a qualified actuary with significant experience in the insurance space. Since joining Manulife Regional Office in Hong Kong in 2006, he has held progressive roles in valuation, pricing, and mergers & acquisitions across the region. He was previously the Appointed Actuary of Manulife Malaysia before moving to Singapore to lead the Pricing Department in 2019.

James Malin

Chief Financial Officer

James Malin is the Chief Financial Officer of Manulife Singapore. He is responsible for the actuarial and finance functions which includes financial reporting, strategic and business planning, capital management, asset-liability management, reinsurance management, product oversight, and merger and acquisition.

As a member of Manulife Singapore's Senior Management Team, James also plays an active part in the overall strategy and direction of Manulife Singapore's operation. Prior to this, James was the Vice President of Capital Management in the Manulife Group Treasury and Capital department, leading quality reporting of capital results for the consolidated Manulife group, and successful implementation of the IFRS17 accounting changes associated with the Canadian capital framework. He was also recently the Chair of the Capital Committee for the Canadian Life and Health Insurance Association (CLHIA). James brings extensive experience and expertise to this role. He is a seasoned financial leader and qualified actuary with 29 years of work experience in the life insurance industry. He has held progressively senior leadership in actuarial positions in the areas of pricing and product development, financial reporting, reinsurance, risk management, and most recently in capital management. James holds a Bachelor of Mathematics from the University of Waterloo and is a Fellow of the Canadian Institute of Actuaries.  

James is very excited to be part of a world class team helping make decisions easier and lives better for our customers.

Benedict Jones

Chief Transformation and Operations Officer

Benedict is responsible for leading organisation-wide strategic initiatives to advance Manulife Singapore’s technology, digitization and modernisation agenda to bring broader, deeper and more sustainable changes in systems, processes and ways of working. Ben leads the Operations function that is foundational to our business transformation efforts and also assumes the role of a change champion to lead the Customer Experience Transformation (CXT) journey, partnering across different functions in the organization to re-define and enable a holistic and exceptional customer and distributor experience.

With a career spanning 25 years in financial services and consulting, Benedict has held senior leadership roles in Singapore, Australia as well as across Asia Pacific in the areas of Strategy, Distribution, Operations, Digital, Technology, Change & Transformation. Much of Benedict’s career has been with Allianz and AIG.  He also has held roles at Insurance Australia Group and HIH Insurance.  

Benedict is a Chartered Accountant (CA ANZ) and Graduate of the Australian Institute of Company Directors, holding a Masters of Business in Accounting & Finance from University of Technology, Sydney.

Sachin Savla

Chief Information Officer

Sachin Savla is the Chief Information Officer of Manulife Singapore. Sachin oversees the strategic management and implementation of Manulife Singapore's information technology systems to drive innovation, efficiency, and pioneer digital innovations to elevate operational excellence and customer-centric solutions within the insurance industry.

With over 20 years of experience in Information Technology, Sachin is a seasoned professional specialising in the Insurance Domain. Before joining Manulife Singapore, Sachin spent over a decade at Allianz, contributing significantly to life, health, and general insurance systems while working both in the Asian markets and at the regional office. His extensive background also includes substantial contributions to IT consulting firms, where he played pivotal roles in consulting and product management. Sachin is a postgraduate from Mumbai University, India, and holds a master's degree in commerce, specialising in financial accounting.

Leah Ng

Chief Bancassurance Officer

Leah is responsible for accelerating our bancassurance partnership with DBS and delivering business growth for Manulife Singapore. Leah will also champion transformation and digitisation efforts to strengthen our bancassurance capabilities; enabling best-in-class customer experiences with holistic health & protection, retirement, and other financial solutions offerings to help more people make every day better.

Leah was Chief Distribution Officer at HSBC Insurance in 2018. Before joining HSBC, Leah was Head of Wealth and High Net Worth at Manulife Singapore. Leah has more than 20 years of established track record and specialised experience in life insurance, business development, and distribution management, across bancassurance, HNW brokerages in APAC, as well as agency and financial advisory firms.

Leah holds a Bachelor of Business (Banking & Finance) from the Nanyang Technological University of Singapore. 

Mark Czajkowski

Chief Marketing Officer

Mark leads the Marketing, Communications, Customer Experience, and Advanced Analytics capabilities for Manulife Singapore. He built and scaled Advanced Analytics, Customer Experience and Marketing functions for Manulife Japan to deliver an improved experience for our customers and distributors.

Mark has over 15 years of experience across multiple leadership roles in Singapore, Japan and Australia, spanning consulting, start-up and financial services industries. Prior to his roles at Manulife, Mark held numerous advisory positions with IBM Business Consulting Services and Macquarie Group.

Mark holds a Bachelor of Science in Information Technology from the University of Technology Sydney.

Corporate Governance

We are steadfast in our commitment to upholding the highest standards of corporate governance, which we consider fundamental to our success and sustainability. Our corporate governance framework is designed to support effective oversight, strategic decision-making, and risk management. Built on the principles of accountability, fairness, transparency, and responsibility, this framework ensures that our actions align with the interests of our shareholders, employees, customers, and the communities we serve.

During the financial year ended 31 December 2024 (“FY2024”), the Board of Directors provided strategic recommendations and directions to the senior management of the Company. The Board was further supported by the Audit Committee, comprising a majority of independent directors, and the Board Risk Committee (comprising all 3 independent directors) to ensure that the Company had conducted its business in accordance with its FY2024 business plan and which aligns with the principles set out in the Guidelines on Corporate Governance (“Guidelines”) as issued by the Monetary Authority of Singapore.

With respect to Principle 2 and Provision 2.1 of the Guidelines, the Board of Directors believes that the Company’s governance structure provided sufficient checks and balances. The Board continually assesses the balance of independence, the empowerment to speak up, and diversity of thought and background in the composition of the Board. The Directors are satisfied that decisions of the Board in FY2024 were made in the best interests of the Company.

Our Board of Directors plays a pivotal role in providing strategic direction, oversight, and accountability. Comprised of experienced professionals with diverse expertise, the Board is dedicated to steering the Company towards long-term value creation while ensuring ethical conduct and compliance with regulatory requirements. The Board meets at least four times annually, with members of the Board having ready access to management accounts and the management team.

As at 1 July 2025, the Board of Directors comprises 3 independent directors and 3 internal directors, namely:

  • Dr Khoo Kah Siang, non-executive director and Chairperson
  • Mr Paul Faulkner, independent non-executive director / Chairperson of the Audit Committee / member of the Board Risk Committee
  • Ms Yen Saw, independent non-executive director / Chairperson of the Board Risk Committee / member of the Audit Committee
  • Mr Ng Nam Sin, independent non-executive director / member of the Board Risk Committee
  • Mr Geoff Gittins, non-executive director / member of the Audit Committee
  • Mr Benoit Meslet, executive director and Chief Executive Officer

Regular evaluations and continuous development initiatives ensure that the Board remains effective and responsive to the changing business landscape.

To further enhance the independence and effectiveness of our Board, the Board has appointed Mr Paul Faulkner as the Lead Independent Director. This role is integral in maintaining independent judgment during Board deliberations, especially in situations where potential conflicts of interest may arise. The Lead Independent Director acts as a liaison between the independent directors and the Board Chairperson, facilitating open communication and providing a balanced perspective on Board matters. Additionally, this position serves as a key point of contact for shareholders and other stakeholders, reinforcing our commitment to transparency and accountability.

Together, our Board of Directors and the Lead Independent Director work collaboratively to uphold the principles of sound corporate governance, ensuring that the Company remains responsive to the needs of our stakeholders and adaptive in a dynamic business environment.

The Audit Committee is responsible for assisting the Board of Directors in its oversight role with respect to the quality and integrity of financial information, the effectiveness of the Company's risk management and compliance practices, the external auditors' performance, the performance of the Company's internal audit function, and the Company's compliance with legal and regulatory requirements.

List of Members

  • Mr Paul Faulkner (Chairperson)
  • Ms Yen Saw
  • Mr Geoff Gittins

The Board Risk Committee ("BRC") assists the Board of Directors in reviewing the Company's principal risks and the Company's risk appetite, overseeing the Company's management of its principal risks, monitoring the Company's performance against its risk management framework, monitoring the Company's risk exposure to ensure they are within the approved limits and applicable policies and regulations, and assessing the Company's risk management action plans.

The BRC has the authority to conduct investigations into any matters within its scope of responsibility and obtain advice and assistance from outside legal, accounting, or other advisors, as necessary, to perform its duties and responsibilities.

List of Members

  • Ms Yen Saw (Chairperson)
  • Mr Paul Faulkner
  • Mr Ng Nam Sin

The Board of Manulife (Singapore) Pte. Ltd. has assumed the responsibility of the Nominating Committee locally. The members of our Board, as well as the key executives, are appointed after deliberation at the local Board level and such appointments are also based on the Manulife enterprise-wide guidelines provided by the Manulife Global Head Office at Toronto, Canada. As we are committed to ensuring the long-term success and protection of our policy holders, the Company only seeks to appoint fit and proper candidates who are qualified for the office to the Board.

The Board of Manulife (Singapore) Pte. Ltd. has assumed the responsibility of the Remuneration Committee locally. The considerations on executive remuneration are based on our global human resource strategy, policies and framework as well as performance evaluation.

The Executive Investment Committee is responsible for assisting the Board to review the investment strategies and processes established for the Company's investment activities that the Company carries out on behalf of its policyholders, monitor the performance of such investment activities, and review and approve investment thresholds and limits in line with local regulations and Manulife enterprise-wide policies.

The Committee comprises a minimum of 4 members and shall at all times include among its membership, the Chief Executive Officer, Appointed Actuary and the Head of Investments.

List of Members

  • Mr Benoit Meslet
  • Mr James Malin
  • Ms Ellen Leung
  • Ms Yeo Yee Han
  • Mr Thomas Lee
  • Ms Rachel Wong

The Executive Risk Committee functions as a delegate of the Company's senior management to manage the key risks in the day-to-day operations of the Company. The Executive Risk Committee comprises a minimum of 7 members and shall at all time include among its members, the Chief Executive Officer, the Appointed Actuary, Chief Risk Officer, and General Counsel. Key risks or material risk trends will be escalated by the Executive Risk Committee to the attention of the Board Risk Committee.

List of Members

  • The Executive Risk Committee comprises all the Senior Leadership Team, the Appointed Actuary and the Pricing Officer.