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Who we are

We are here to make every day better

Every day you face decisions about your future –decisions about education, healthcare, investing, or planning for retirement. These decisions can be complex and confusing.

We are here to give you the confidence to make these decisions. We call this mission - Decisions made easier. Lives made better. And we want to make it a reality, every day.

A few facts about us

Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions and retirement plan members worldwide. At the end of 2021, we had more than 38,000 employees, over 119,000 agents, and thousands of distribution partners, serving over 33 million customers. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 160 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. In the previous 12 months we made CAD$32.7 billion in payments to our customers. 

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Established in 1899, Manulife Singapore provides insurance, retirement and wealth management solutions to meet the financial needs of our customers across their various life stages. Customers can readily access our solutions through our extensive multi-channel distribution network. In addition to our established agency force, we distribute our products through a number of specialist partners, including banks and financial advisory firms.  

Our Focus

Portfolio optimization

We are actively managing our capital to ensure we can deliver the best returns and cash generation possible, while reducing risk and volatility.

Expense efficiency

We are getting our cost structure into fighting shape and simplifying and digitizing our processes to position us for efficient growth.

Accelerating growth

We are accelerating growth in our highest potential businesses, including Asia, Global WAM, global behavioural insurance, and group benefits in Canada. 

Digital customer leader

We are putting customers first and improving how our customers interact with us to ensure we exceed their expectations and we are using digitization and innovation to do so. 

High-performing team

Fostering a culture that is inclusive, engages every employee, and makes our company a compelling place for talented people to join and build their careers is foundational to the success of our transformation. 

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