Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

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Insurance guides & useful Links

Guide to Medical Underwriting for Life Insurance

This guide provides an overview of insurers' general underwriting principles and practices relating to the risk assessment of individuals for life insurance and health insurance coverage. The objective of the guide is to help consumers better understand how an insurer evaluates the application based on the disclosures made and medical evidence provided.

DOWNLOAD (English)

DOWNLOAD (Chinese)

Unclaimed Death Claims or Unclaimed Maturity Proceeds

If you know of any deceased with unclaimed monies on their policies, or individuals whose policies have matured with outstanding monies due to them, you may contact our Client Services Team.

Code of Life Insurance Practice

This guide aims to give you an idea of the practices used by the life insurance industry in Singapore. Life insurers, their representatives and representatives of financial advisers are operating with the stated guidelines, to ensure that the standard of practice within the industry is maintained for everyone concerned.

Code of Life Insurance Practice - 人寿保险行为守则

This guide aims to give you an idea of the practices used by the life insurance industry in Singapore. Life insurers, their representatives and representatives of financial advisers are operating with the stated guidelines, to ensure that the standard of practice within the industry is maintained for everyone concerned.

Guide to Life Insurance (Eng)

This guide describes the various types of life insurance products and distribution channels and provides general information about life insurance. It gives you the basic information you need so you can discuss your insurance needs with a financial adviser representative.

Guide to Life Insurance (Chn) - 人寿保险指南

This guide describes the various types of life insurance products and distribution channels and provides general information about life insurance. It gives you the basic information you need so you can discuss your insurance needs with a financial adviser representative.

Accidental Death Coverage

This document outlines the terms of the accidental death benefit that covers the life insured. The benefit applies to both new policy applications and reinstated policies.

Guide to Health Insurance (Eng)

This guide provides general information on health insurance and the various types that may meet your needs. It gives you the information you should have before you buy any health insurance policy or discuss your needs with a financial adviser representative.

Guide to Health Insurance (Chn) - 健康保险指南

This guide provides general information on health insurance and the various types that may meet your needs. It gives you the information you should have before you buy any health insurance policy or discuss your needs with a financial adviser representative.

Guide to Investment-Linked Insurance Plans

This guide provides general information about what you should know before purchasing an investment-linked insurance plan – from key features and benefits and how they work to investment returns and fees and charges.

Guide to Participating Policies (Eng)

This guide provides you with general information about how a participating life insurance policy works. It gives you the information you should know before you purchase any participating policy or a "with profits" policy.

Guide to Participating Policies (Chn) - 分红保单指南

This guide provides you with general information about how a participating life insurance policy works. It gives you the information you should know before you purchase any participating policy or a "with profits" policy.

Understanding Common Reporting Standard (CRS)

This guide aims to help you understand the a set of new information and reporting requirements for financial institutions known as the Common Reporting Standard ("CRS").

Understanding Bonus Determination in Manulife Participating Fund

To help you understand our participating fund and how bonuses are determined, we are pleased to provide you with this supplementary guide. Please read in conjunction with "Your Guide to Participating Policy" published by the Life Insurance Association.

Guide to the Nomination of Insurance Nominees (Eng)

This guide outlines how the Insurance Nomination Law, which came into effect on 1 September 2009, applies to various types of policies and the steps in making a trust or revocable nomination.

Guide to the Nomination of Insurance Nominees (Chn) - 保险受益人提名指南

This guide outlines how the Insurance Nomination Law, which came into effect on 1 September 2009, applies to various types of policies and the steps in making a trust or revocable nomination.

Prepare for the "What If's" in Life (Eng)

This brochure provides general information about life insurance protection and what the consumers should look out for.

Prepare for the "What If's" in Life (Chn) - 为人生中的“不时之需”做好准备

This brochure provides general information about life insurance protection and what the consumers should look out for.

Guide to Policy Owners' Protection Scheme (Life Insurance) (Eng)

The Policy Owners' Protection ("PPF") Scheme protects policy owners in the event a life or general insurer which is a PPF Scheme member fails. The PPF Scheme provides 100% protection for the guaranteed benefits of your life insurance policies up to the applicable caps. PPF Scheme is administered by the Singapore Deposit Insurance Corporation ("SDIC").

Guide to Policy Owners' Protection Scheme (Life Insurance) (Chn) - 保单持有人保障计划 (人寿保险)

The Policy Owners' Protection ("PPF") Scheme protects policy owners in the event a life or general insurer which is a PPF Scheme member fails. The PPF Scheme provides 100% protection for the guaranteed benefits of your life insurance policies up to the applicable caps. PPF Scheme is administered by the Singapore Deposit Insurance Corporation ("SDIC").

Register of Insured Policies

Manulife (Singapore) is a PPF Scheme member and all life insurance policies (including riders) issued by Manulife (Singapore) are covered under this Scheme. Click to access our Register of Insured Policies.

Updated: 28 April 2025

Participating Fund Report 2023

Your participating policy shares in the profits and losses of the Participating Fund ("Par Fund"). We are pleased to provide you with your Par Fund Statement for 2023. In this statement, we share with you important information about the Par Fund's performance in 2023. We also share our asset allocation strategy and our views on the future market outlook.

Bonus Declaration 2024 - FAQs

Please find additional FAQs pertaining to the 2024 Bonus Declaration Exercise.

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