As digital transactions grow more common, scammers are using advanced tactics to exploit vulnerabilities and target individuals, resulting in significant financial losses for individuals.
Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.
Scam Alert: Beware of Fraudulent Emails
Fraudulent emails claiming to be from Manulife have been received by some individuals.
Date issued: 24 July 2025
It has come to our attention that a phishing email (@riversidecactusandsucculents.de) was sent to our customers recently, offering gifts upon sharing of personal information. Please be advised that Manulife is not running such promotions.
If you receive any suspicious communication claiming to be from Manulife, do not respond, click any links or provide any personal information. For immediate assistance, you can contact the ScamShield Helpline at 1799 or reach out to our hotline at 6833 8188.
Protect Yourself from Scams: What Manulife Will Never Request from You
Date issued: June 2025