Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

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Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

View more
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Manulife 24-Hour Emergency Assistance Services

24-Hour Hotline: (65) 6334 2001

Note: Please have your policy number ready when you make the call.

Your Manulife policy gives you access to a comprehensive 24-Hour Emergency Assistance Services* provided by Aspire Lifestyle (APAC) Pte Ltd.

The Emergency Assistance Services include, but not limited to the following:

  • telephone medical advice;
  • medical service provider referral;
  • arrangement of hospital admission;
  • inoculation & visa requirement information;
  • legal & interpreter referral; and
  • emergency message transmission.

In case of emergency while you are overseas, call the 24-Hour Hotline and be assured of assistance.

*Only available to in-force policies with the 24-Hour Emergency Assistance Services feature. Any expenses incurred in engaging such services will be borne by the policyholder. Services provided are subject to Terms and Conditions of Aspire Lifestyle (APAC) Pte Ltd.

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Cybersecurity Advisory

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