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Register in Customer Website

Instructions

To register to Customer Website, follow the instructions on our learning video.

 

REGISTER CUSTOMER PORTAL


What?

MyManulife is an online portal for Manulife policy owners. You can register for your MyManulife account to transact and access details of your insurance policies with us.

Why?

Simple steps for you to:

  • View your policy details/summary such as sum insured, premium, payment details, cash/fund value
  • View your statements, transaction history and claim status up to past 24 months
  • View your Financial Planner or Nomination details
  • Request for documents such as policy statements and letters
  • Set your statement preference
  • Perform transactions like updating your particulars, occupation, smoking details, perform fund switches, premium redirection, set fund price alerts or even submit a claim

How?

*For Singaporeans/PRs or Work Permit Holders
  • *Register & Activate your OneKey SMS or Token for authentication at https://portal.assurity.sg (if you do not have one)
  • Register your Manulife account via https://www.mymanulife.com.sg in 3 easy steps
  • Enter your User ID which is your NRIC/FIN
  • Create your password for future log-ins
  • Enter your OneKey One-Time Password (OTP) sent to your mobile phone (registered with Onekey) or on your Token.
For Foreign ID/Passport Holders
  • Register your Manulife account via https://www.mymanulife.com.sg
  • Enter your Foreign ID/Passport registered with Manulife and enter your date of birth
  • An email will be sent to your registered email address with Manulife.
  • In the email, click Activate My Account Now, an SMS-OTP will be sent to your mobile phone (registered with Manulife).
  • Choose and key in your own user ID and password and click create account

Who?

  • For Singaporeans/PRs, Work Permit holders or foreigners who own at least one active policy with Manulife
  • MyManulife is for Policy Owners only and is not available for 3rd parties currently

 

Other services that we offer

We are always here to help in whatever way we can.

Important Notice

We are glad to inform that our Client Service Centre (excluding Cashier payment counters) will resume operations from 2 June 2020 (Tue)! This is in conjunction with our country's gradual exit of the circuit breaker period. To protect the safety of our customers and staff, we have put in place stringent precautionary staff measures such as  wearing face shields and masks.

 

While we are more than happy to serve you in person, we encourage you to use our suite of digital offerings for your needs, including the customer online portal - MyManulife, Digital Payments (PayNow, Internet Banking, AXS, eGIRO) and Softcopy Form Submissions.

 

If you need assistance, please submit your enquiry through our Contact us form or call us at 6833 8188, 9am-6pm Mon-Fri (excluding Public Holidays), we’ll be happy to help. Thank you.  

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Important Notice

We are glad to inform that our Client Service Centre (excluding Cashier payment counters) will resume operations from 2 June 2020 (Tue)! This is in conjunction with our country's gradual exit of the circuit breaker period. To protect the safety of our customers and staff, we have put in place stringent precautionary staff measures such as  wearing face shields and masks.

 

While we are more than happy to serve you in person, we encourage you to use our suite of digital offerings for your needs, including the customer online portal - MyManulife, Digital Payments (PayNow, Internet Banking, AXS, eGIRO) and Softcopy Form Submissions.

 

If you need assistance, please submit your enquiry through our Contact us form or call us at 6833 8188, 9am-6pm Mon-Fri (excluding Public Holidays), we’ll be happy to help. Thank you.  

View More
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