Apply to change your payment method from GIRO to direct billing or vice versa
From direct billing to GIRO:
1. Completed Policy Details Policy Details Change Form (required if the GIRO account belongs to a third party)
2. Completed Interbank GIRO Form
3. Outstanding premium to date, if any, and additional premiums for new GIRO application (Please refer to FAQ for more details).
From GIRO to direct billing:
1. Completed Policy Details Change Form
From GIRO to direct billing
From direct billing to GIRO
Do all policies allow for direct billing?
No, new policies that are paid monthly will have to be paid via GIRO.
What is the estimated processing time?
Your request will be processed in about three working days (except for GIRO applications).
Please note that the new GIRO arrangement will take up to 60 days to be activated as some time is required for the validation process with your bank. We will inform you once your application is approved. In the meantime, please arrange to make timely payment of your premiums via other payment methods.
Who will need to sign the form to activate the change?
For non-trust policies, the Assignee or Policyowner must sign the form.
For a Trust policy under S49L, either of the following parties must sign the form:
• Policyowner and any one Trustee (excluding the Policyowner), or
• All Beneficiaries (each Beneficiary must be at least 18 years old)
For a Trust policy under S73, the Policyowner and all Trustees must sign on the form.
Apply to increase of decrease your premium.
Apply to increase or decrease your sum insured.
Make changes to your standing instruction for recurring single premium (RSP) investments.
Apply to change the frequency of your premium payment.
Apply to make changes to your rider or supplementary benefit.
Apply to change the Life Insured on your policy.
Apply to appoint or change the Secondary Life Insured of your policy.
Update your policy with your change of occupation.
Apply to use your policy's cash value to convert the policy to a reduced paid-up policy.
Request for a change of servicing representative.
Apply to reinstate a policy after it has lapsed.
Notify Manulife when you have made a will or a change to an existing will.
Apply to surrender or withdraw a policy in full or partially.