Change payment method

Apply to change your payment method from GIRO to direct billing or vice versa

DOWNLOAD POLICY DETAILS CHANGE FORM

DOWNLOAD INTERBANK GIRO APPLICATION FORM

Instructions

From direct billing to GIRO: 
1. Completed Policy Details Policy Details Change Form (required if the GIRO account belongs to a third party) 
2. Completed Interbank GIRO Form 
3. Outstanding premium to date, if any, and additional premiums for new GIRO application (Please refer to FAQ for more details). 

From GIRO to direct billing: 
1. Completed Policy Details Change Form

What you need to provide

From GIRO to direct billing

• Completed Policy Details Policy Details Change Form

From direct billing to GIRO

• Completed Policy Details Change Form (required if the GIRO account belongs to a third party)
• Completed Interbank GIRO Form
• Outstanding premium to date, if any, and additional premiums for new GIRO application (Refer Premium Payment section’s Giro for more details).

FAQ

Do all policies allow for direct billing?
No, new policies that are paid monthly will have to be paid via GIRO.

What is the estimated processing time?
Your request will be processed in about three working days (except for GIRO applications).

Please note that the new GIRO arrangement will take up to 60 days to be activated as some time is required for the validation process with your bank. We will inform you once your application is approved. In the meantime, please arrange to make timely payment of your premiums via other payment methods.

Who will need to sign the form to activate the change? 
For non-trust policies, the Assignee or Policyowner must sign the form. 

For a Trust policy under S49L, either of the following parties must sign the form:
• Policyowner and any one Trustee (excluding the Policyowner), or 
• All Beneficiaries (each Beneficiary must be at least 18 years old) 

For a Trust policy under S73, the Policyowner and all Trustees must sign on the form.