Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

 

 

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Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

 

 

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Make a change to your policy

Convert to a reduced paid up policy

Apply to use your policy’s cash value to convert your existing policy into a reduced paid‑up (RPU) policy.

 

Convert to a reduced paid up policy
Convert to a reduced paid up policy

What you need to know

  • If your policy has accumulated cash value, you have the option to convert it to a reduced paid-up (RPU) policy.
  • After the policy is converted, the face amount (sum insured) will be reduced, and the life insured will continue to be covered for this reduced amount.
  • No further premium payments are required for the remainder of the policy’s lifetime once the policy is converted to RPU.

Instructions

1.  Download and complete Section 4G of the Policy Details Change Form.

2. Upload the completed form, along with any supporting documents (if applicable), to our customer portal,  MyManulife or via the Manulife SG App (refer to steps below).

3. Alternatively, you can mail the completed original hard copy form to the following address:                

            Manulife (Singapore) Private Limited
            8 Cross Street
            #15-01 Manulife Tower
            Singapore 048424


Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

FAQs

1. Log into your account via MyManulife or the Manulife SG App.

2. Click on "Servicing".

3. Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.

For non-trust policies:

  • The Assignee or Policyowner must sign the form.     

 

For Trust policies under Section 132 of the Insurance Act (formerly known as S49L):      

  • The Policyowner and any one Trustee who is not the Policyowner, or     
  • All Beneficiaries who are at least 18 years old must sign the form.
  • If any Beneficiary is under 18 years old, a legal guardian or parent who is not the Policyholder can provide consent.    

 

For a Trust policies under Section 73 of the Conveyancing and Law of Property Act:      

  • The Policyowner and all Trustees, or    
  • All Beneficiaries who are at least 21 years old must sign the form.
  • If any Beneficiary is under 21 years old, a legal guardian or parent who is not the Policyholder can provide consent.

We are always here to help in whatever way we can.

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