Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1.
Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

 

 

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Manage your Contingent Policy Owner

Nominate, update or remove a Contingent Policy Owner for your policy. Where applicable, you can also transfer ownership of your policy to the Contingent Policy Owner.

What you need to know

Before you submit your request:

  • This option is only available for individually owned policies that allow you to nominate a Contingent Policy Owner. 
  • If you are nominating a Contingent Policy Owner, there must be an insurable interest* between:
    • the Contingent Policy Owner and the Life Insured; and  
    • the Contingent Policy Owner and the Secondary Life Insured, if applicable.  

* Insurable interest means there must be a recognised relationship between the individuals.


How to do it   

    1. Complete the form

    Download and complete the Contingent Policy Owner Form to:

    • Nominate a Contingent Policy Owner
    • Update the Contingent Policy Owner’s details
    • Remove a Contingent Policy Owner
    • Transfer ownership of the policy to the Contingent Policy Owner, where applicable

    2. Prepare the required documents

    Refer to the form for the supporting documents required for your request.

    3. Submit your completed form

    You can submit your completed form and supporting documents through MyManulife, the Manulife SG App, or by mail.

    Submit through MyManulife or the Manulife SG App

    1. Log in to MyManulife or the Manulife SG App.

    2. Select “Services”.

    3. Under “Upload Forms”, select “Other Transactions”.

    4. Follow the instructions to upload and submit your completed form and supporting documents, if required.


    Don’t have a MyManulife account yet? Click here to find out how to create your account or download the Manulife SG app.

    Submit by mail

    Mail the completed original form to:

    Manulife (Singapore) Private Limited
    8 Cross Street
    #15-01 Manulife Tower
    Singapore 048424

    Please ensure that the form is signed in wet ink. You can also download the Business Reply Envelope here for your submission.


    Frequently asked questions

    A Contingent Policy Owner is a person you nominate to take over ownership of your policy under certain circumstances, subject to the terms of your policy.

    You can nominate a person who meets the requirements for your policy. There must be an insurable interest* between the Contingent Policy Owner and the Life Insured, as well as the Secondary Life Insured, if applicable.

    * Insurable interest means there must be a recognised relationship between the individuals.

    Once the transfer is completed, the Contingent Policy Owner becomes the new Policy Owner of the policy. The transfer is subject to the applicable policy terms and requirements.

    The person who needs to sign the form depends on your request:

    • To nominate a Contingent Policy Owner: Both the Policy Owner and Contingent Policy Owner must sign.
    • To update the Contingent Policy Owner’s details: The Policy Owner must sign.
    • To remove a Contingent Policy Owner: The Policy Owner must sign.
    • To transfer policy ownership to the Contingent Policy Owner: The Contingent Policy Owner must sign.