Ensure your latest mailing address, mobile & email have been updated with us. Log in to our secured customer portal, MyManulifefor an immediate update. You will not receive claim updates if your particulars are outdated.
Last 12 months of Central Provident Fund Statement/letter to show the last day of service prior to disability for Disability Advance Payment Plus (DAP+) benefit claim
Police report, if any
Proof of Relationship for Payor Benefit Rider Claims
Declaration of Beneficial Ownership – applicable for trust or keyman policies
(Please provide a copy of the Beneficial Owner’s NRIC or passport if the share is above 25%)
Policy Owner’s Bank statement or passbook with his/her name & account number if preferred payment is direct credit to a Singapore bank account
If the policyowner is a company, we require these additional documents:
Corporate Owner Certification Form
Controlling Person Tax Residency Self-Certification Form (if applicable)
ACRA search report (within the past 6 months)
Signature of the person signing on behalf of the company, with the person’s name written clearly beside the signature
NRIC/passport of the person who is signing on behalf of the company
Corporate Policyowner Authorised Signatory Form (if the authorised signatory differs from our records)
All documents in foreign languages must be officially translated to English by a certified translator/interpreter.
If you have problems filing an online claim, you may download the claim form below. Do note that this mode of claim submission will require a longer processing time. Disability Claim Form