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Direct crediting to bank (PayNow or EFT)

Opt for PayNow (by NRIC/FIN) or apply for Electronic Fund Transfer (EFT)

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PayNow or EFT enables us to directly credit policy payouts such as surrender proceeds, coupons or dividends and premium refunds into your bank account. 

If you choose PayNow, please ensure you have registered PayNow with your NRIC or FIN. We do not accept PayNow registered with your mobile number.

If you wish to apply for this facility, log in to our customer portal, MyManulife at

If you do not have a MyManulife account, you can easily follow the step-by-step instructions at to create your account.

Alternatively, you can download and complete the PayNow/Electronic Fund Transfer (EFT) Instruction Form. For EFT, please attach a copy of Bank Passbook/Statement. We accept bank statements with the bank balances and transactions being blacked out/masked. We also accept truncated e-statements downloaded from banks’ mobile application, as long as the document shows the account holder’s name and account number on the same page.

We are unable to accept a bank account that is set up with Trust Bank Singapore Limited.


Who will need to sign the form to request for the electronic fund transfer facility? 
For non-trust policies, the Assignee or Policyowner must sign the form.


Withdraw coupons/survival benefits/bonus

Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.



Apply for policy loan

Apply for a policy loan on your policy with an accumulated cash value



Set up regular withdrawal of annuity

Apply for regular withdrawals of your annuity policy.



Telegraphic Transfer (TT) For USD

Apply for Telegraphic Transfer (TT) to credit your USD Signature Income policy payout directly to your overseas bank account.



Other services that we offer

We are always here to help in whatever way we can.