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Direct crediting to bank (PayNow or EFT)

Opt for PayNow (by NRIC) or apply for Electronic Fund Transfer (EFT)

DOWNLOAD PAYNOW/ELECTRONIC FUND TRANSFER (EFT) INSTRUCTION FORM


Instructions

This facility enables us to directly credit policy payouts such as surrender proceeds, coupons or dividends and premium refunds into your bank account. 

If you wish to apply for this facility, please complete the PayNow/Electronic Fund Transfer (EFT) Instruction Form and submit it to us with the necessary document(s) requested.

What you need to provide

1. Completed PayNow/Electronic Fund Transfer (EFT) Instruction Form
2. Copy of Bank Passbook or Copy of Bank Statement

FAQ

Who will need to sign the form to request for the electronic fund transfer facility? 
For non-trust policies, the Assignee or Policyowner must sign the form.


 

Withdraw coupons / survival benefits / bonus

Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.

DETAILS


 

Apply for policy loan

Apply for a policy loan on your policy with an accumulated cash value

DETAILS


 

Set up regular withdrawal of annuity

Apply for regular withdrawals of your annuity policy.

DETAILS


 

Telegraphic Transfer (TT) For USD

Apply for Telegraphic Transfer (TT) to credit your USD Signature Income policy payout directly to your overseas bank account.

DETAILS


 

Other services that we offer

We are always here to help in whatever way we can.

Important Notice

We are glad to inform that our Client Service Centre (excluding Cashier payment counters) will resume operations from 2 June 2020 (Tue)! This is in conjunction with our country's gradual exit of the circuit breaker period. To protect the safety of our customers and staff, we have put in place stringent precautionary staff measures such as  wearing face shields and masks.

 

While we are more than happy to serve you in person, we encourage you to use our suite of digital offerings for your needs, including the customer online portal - MyManulife, Digital Payments (PayNow, Internet Banking, AXS, eGIRO) and Softcopy Form Submissions.

 

If you need assistance, please submit your enquiry through our Contact us form or call us at 6833 8188, 9am-6pm Mon-Fri (excluding Public Holidays), we’ll be happy to help. Thank you.  

View More
Important Notice

We are glad to inform that our Client Service Centre (excluding Cashier payment counters) will resume operations from 2 June 2020 (Tue)! This is in conjunction with our country's gradual exit of the circuit breaker period. To protect the safety of our customers and staff, we have put in place stringent precautionary staff measures such as  wearing face shields and masks.

 

While we are more than happy to serve you in person, we encourage you to use our suite of digital offerings for your needs, including the customer online portal - MyManulife, Digital Payments (PayNow, Internet Banking, AXS, eGIRO) and Softcopy Form Submissions.

 

If you need assistance, please submit your enquiry through our Contact us form or call us at 6833 8188, 9am-6pm Mon-Fri (excluding Public Holidays), we’ll be happy to help. Thank you.  

View More
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