To help us process your claim as quickly as possible, please ensure that the required documents listed in the next section are completed and sent to us. We may need more time to process the claim if further clarification is needed, and will inform you if this occurs
What you need to provide
  1. Completed Retrenchment Benefit Claim Form
  2. Copy of the Insured’s or Claimant’s NRIC or passport
  3. Copy of retrenchment letter from employer with company letterhead
  4. Authorisation letter – required if a third party is assisting with the claim
What is the estimated processing time?
Acknowledgement of claim – 2 working days after receiving the written claim notification 
Assessment of claim – 10 working days after receiving all required documents
Payment of cheque – 3 working days after the claim is approved

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Need some assistance? Please contact us and one of our Client Services Executives will be happy to guide you along.

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