Apply to surrender or withdraw a policy in full or partially.
Purchasing a policy is a big decision, and so is surrendering one; that’s why we want to support you in making the best decision based on your situation.
A policy with an accumulated cash value can be surrendered for cash. By surrendering your policy, you are losing the valuable benefits and coverage of your policy, which may hinder you from meeting your long-term financial objective. You may also not be able to obtain a similar level of protection on the same terms in the future.
However, if you would still like to proceed with the policy surrender, please follow the instructions below:
For full surrender of investment-linked policies
Your Representative will be able to assist you on this matter.
If you do not have a Representative, or if your policy has a trust arrangement, you may refer to FAQ below for more information.
For partial withdrawal of investment-linked policies, or full surrender of other policies
How to request for Withdrawal/Surrender if you do not have a Representative or if your policy has a trust arrangement?
Once completed and signed by the relevant parties, you may choose to upload to our customer portal, MyManulife, email or mail the form together with the required documents to us for further processing.
Who will need to sign the form to request for Withdrawal/Surrender ?
For non-trust policies, the Assignee or Policyowner must sign the form.
For a Trust policy under S49L, either of the following parties must sign the form:
For a Trust policy under S73, the Policyowner and all Trustees must sign on the form.
Where will the payment be made to?
For non-trust policies:
For Trust under S49L:
For Trust under S73: