Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

Important Notice

Change your beneficiaries

Nominate a beneficiary for a trust nomination

This option allows you to make a trust nomination to transfer all policy ownership rights to a beneficiary.

What you need to know

Under Section 132 (formerly known as S49L) of the insurance Act:

A policyowner can make a trust nomination at the time of buying a policy or at any time after the policy is issued.
When a trust nomination is made, the policyowner will lose all rights to the ownership of the policy. All proceeds from the policy, including living benefits and death benefits, will belong to the named beneficiaries/nominees.

Only policyowners who are 18 years old and above may make a trust nomination.

Instructions

Download and complete the Trust Nomination Form.
Print the form and obtain signatures from the policy owner, all trustee(s), and two witnesses (signatories). Ensure all signatures are provided in wet blue ink.
Mail the completed original hardcopy form to us via the following address:

Manulife Client Service Centre
8 Cross Street
#15-01 Manulife Tower
Singapore 048424

To request a Business Reply Envelope for your submission, click here.

FAQs

Who will need to sign the form?

The policy owner, all trustee(s), and two witnesses (signatories) are required to sign the form. Ensure all signatures are provided in wet blue ink.

Who is eligible to act as a witness (signatory)?

All witnesses must be at least 21 years old.
A witness must not be the named beneficiary/nominee or the spouse of a beneficiary/nominee.

What is the estimated processing time for the request?

Requests received before 3pm will be processed in 3 business days.
Requests received after 3pm will be treated as received on the next business day.

If your request requires additional review or special handling, processing may take longer. We will contact you if further information or supporting documents are required and keep you updated on the status of your request.