Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

Important Notice

Change your beneficiaries

Appoint or revoke a trustee

This option allows you to appoint a trustee or revoke the appointment of an existing trustee.

What you need to know

Under Section 132 (formerly known as S49L) of the insurance Act:

A policyowner may appoint a trustee in addition to any trustees appointed previously, and/or revoke the appointment of an existing trustee, provided that there is at least one remaining trustee after the revocation.

Instructions

Download the Appointment, or Revocation of Appointment, of Trustee of Policy Moneys Form and ensure all mandatory fields are filled out.
Print out the form and obtain wet-ink signatures from both yourself and your two signatories (i.e.. witnesses).
Mail the completed original hardcopy form to us via the following address:

Manulife Client Service Centre
8 Cross Street
#15-01 Manulife Tower
Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

FAQ

Who will need to sign the form?

For the appointment of trustee(s), the policyowner, any appointed trustee(s) and two signatories (witnesses) must sign the form.
For the revocation of the appointment of trustee(s), the policyowner and two signatories (witnesses) must sign the form. The trustee(s) signature is not needed.

Who can be a witness?

All witnesses must be at least 21 years old.
A witness must not be the named beneficiary/nominee or the spouse of a beneficiary/nominee.

How long would it take to process the request?

The processing time for your request is 4 business days from the date we receive your submission for standard cases.

Please allow additional time for us to process non-standard cases. We will update you in writing regarding any outstanding requirements or the status of your request.