Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1.
Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

 

 

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Appoint or revoke trustee

A trustee is responsible for holding and managing policy benefits on behalf of the beneficiaries named under a trust nomination. You may appoint an additional trustee or revoke an existing trustee, provided that at least one trustee remains in place after the change.


 

Before you begin

Please ensure that: 

  • There is an existing trust nomination under your policy.
  • At least one trustee will remain after the trustee is removed.

How to submit your form

  1. Download and complete the Appointment, or revocation of appointment, of trustee of policy moneys form. 
  2. Print the form and obtain signatures from the policy owner, all trustee(s), and two witnesses (signatories). Ensure all signatures are provided in wet blue ink.
  3. Mail the completed original hardcopy form to us via the following address:

Manulife Client Service Centre
8 Cross Street
#15-01 Manulife Tower
Singapore 048424 

To request a Business Reply Envelope for your submission, click here.

Frequently Asked Questions

Nomination determines who receives the policy benefits, while trustee appointment determines who manages those benefits on behalf of the beneficiaries under a trust nomination.

No, at least one Trustee must be retained in the policy.

The policy should have at least one Trustee at the time of nomination.

The policy owner, all trustee(s), and two witnesses (signatories) are required to sign the form. Ensure all signatures are provided in wet blue ink.

  • All witnesses must be at least 21 years old.
  • A witness must not be the named beneficiary/nominee or the spouse of a beneficiary/nominee. 
  • Requests received before 3pm will be processed in 3 business days.
  • Requests received after 3pm will be treated as received on the next business day.

If your request requires additional review or special handling, processing may take longer. We will contact you if further information or supporting documents are required and keep you updated on the status of your request.

We are always here to help in whatever way we can.