Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1.
Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

 

 

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Add a beneficiary for a revocable nomination

A revocable nomination allows you to appoint beneficiaries to receive your policy benefits while retaining full ownership and control of your policy.

You may update or remove your revocable nomination at any time without obtaining consent from your beneficiaries.


 

Before you begin

Please ensure that: 

  • You are the policy owner and the sole life insured under the policy.
  • You are at least 18 years old.

How to add a beneficiary

Option 1: Submit request through MyManulife*

*Please note that this option is applicable only to clients with Singpass. 

  1. Log in to your account via MyManulife or the Manulife SG App.
  2. Click on the “Services” tab, followed by "Nomination of beneficiaries” and select "Make a revocable nomination (Form 4)".
  3. Review the information provided and confirm that your personal details are accurate. Please ensure that both you and your witnesses have Singpass access before proceeding.
  4. Choose the policy or policies for which you would like to appoint beneficiaries.
  5. Enter the details of each beneficiary and specify the percentage share you wish to allocate to them.
  6. Provide the details of your witnesses (signatories).
  7. Review your nomination details and select “Next” to proceed with electronic signing. 
  8. Click “Sign now” to be redirected to an external website for electronic signature.
  9. An access code will be sent to your registered mobile number. Enter this code to access the eSigning portal.
  10. Read and acknowledge the Declaration
  11. For each policy, click “Sign with Singpass” and scan the Singpass QR code displayed on screen.
  12. Once signing is completed, return to MyManulife and select your preferred authentication method.
  13. Submit your request.
  14. Once submitted, your signatories will receive an email to complete their electronic signatures.
     

Option 2: Submit a hardcopy form

  1. Download and complete the Revocable Nomination Form. 
  2. Print the form and obtain signatures from the policy owner and two witnesses (signatories). Ensure all signatures are provided in wet blue ink.
  3. Mail the completed original hardcopy form to us via the following address:

    Manulife Client Service Centre
    8 Cross Street
    #15-01 Manulife Tower
    Singapore 048424 

To request a Business Reply Envelope for your submission, click here.

 

Frequently Asked Questions

Yes. You may appoint multiple beneficiaries under a revocable nomination and specify the share of benefits for each beneficiary with the total shares add up to 100%.

However, all beneficiaries must be included in the same nomination request. Beneficiaries cannot be added one at a time through separate nominations.

All existing revocable nominations must be removed before you make a new revocable nomination.

If you wish to retain your existing beneficiaries while adding new beneficiaries, you must include both your existing and new beneficiaries in the new nomination request. Any beneficiary not included in the new nomination will no longer be covered under the revocable nomination.

The policy owner and two witnesses (signatories) are required to sign the form. Ensure all signatures are provided in wet blue ink.

  • All witnesses must be at least 21 years old.
  • A witness must not be the named beneficiary/nominee or the spouse of a beneficiary/nominee. 
  • Requests received before 3pm will be processed in 3 business days.
  • Requests received after 3pm will be treated as received on the next business day.

If your request requires additional review or special handling, processing may take longer. We will contact you if further information or supporting documents are required and keep you updated on the status of your request.

We are always here to help in whatever way we can.