Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1.
Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

 

 

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Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Monday, 16 February 2026 for the Lunar New Year holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 19 February 2026.

View more
Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:

1.
Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.|
5. To view details of your servicing agent, log in to your account via MyManulife or Manulife SG App and navigate to Policies > Policy Information

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

 

 

View more
Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Monday, 16 February 2026 for the Lunar New Year holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 19 February 2026.

View more
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Update your personal details

Update your contact details instantly by logging in to our secure customer portal, MyManulife.

Login to MyManulife

Instructions

Please select the relevant category below for instructions on updating your details.

  1. Log in to your account via MyManulife or the Manulife SG App.
  2. Click on the “Profile" tab, then select “My Profile”.
  3. Click "Edit" to update your contact information.
  4. Choose to retrieve your details automatically using Myinfo, or update them manually.
  5. To retrieve your details using Myinfo, you will be directed to log in with Singpass. Once logged in, your information will be displayed, and you can select the details you wish to update.
  6. Follow the on-screen instructions to complete the process.

Note: If you choose to update your details manually (instead of retrieving your details through Myinfo), you may need to provide supporting documents depending on the type of update:

  • Change of name:
    A copy of your Identity Card, Birth Certificate, Passport, Baptism Certificate, or Deed Poll.
  • Change of address:
    Proof of your new residential address is required. Acceptable documents include a copy of your NRIC (front and back), a utility bill, telephone bill, or correspondence from a government agency (e.g., CPF, HDB, IRAS, LTA).
  1. Log in to your account via  MyManulife or the Manulife SG App.
  2. Click on the “Profile" tab, then select “My Profile”.
  3. Click "Edit" to update your personal information manually and upload any one of the following documents:
    • Identity card
    • Passport
    • Citizenship certificate
    • Letter from the Immigration & Checkpoints Authority (ICA)
  4. Follow the on-screen instructions to complete the process.
  1. Download and complete Section 3 of the Personal Details Update Form.
  2. Upload the completed form, along with any supporting documents (if applicable), to our customer portal, MyManulife or via the Manulife SG App (refer to steps below).
  3. Alternatively, you can mail the completed original hard copy form to the following address:                 

            Manulife (Singapore) Private Limited 

            8 Cross Street

            #15-01 Manulife Tower

            Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

  1. Download and complete Section 2A of the Personal Details Update Form.
  2. Upload the completed form, along with any supporting documents (if applicable), to our customer portal, MyManulife or via the Manulife SG App (refer to steps below).
  3. Alternatively, you can mail the completed original hard copy form to the following address:              

            Manulife (Singapore) Private Limited 

            8 Cross Street

            #15-01 Manulife Tower

            Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

  1. Download and complete Section 2D of the Personal Details Update Form.
  2. Log in to your account via MyManulife or the Manulife SG App.
  3. Click on the "Services" tab, then select "Update signature" to upload your form.
  4. Follow the on-screen instructions to complete the process.

Note: If you cannot recall your old signature, upload the completed form with your new signature via MyManulife or the Manulife SG App. Alternatively, you can mail the completed original hard copy form (containing both your old and new signatures) to:                

            Manulife (Singapore) Private Limited 

            8 Cross Street

            #15-01 Manulife Tower

            Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

Update of Contact Details (Name, Email, Phone number, Address):

  1. Print and complete the Personal Details Update Form.
  2. Attach the relevant supporting documents, where applicable:
    • Latest ACRA Business Profile (issued within the last 6 months from the date of submission)
    • Photocopies of NRIC/Passport of Authorised Signatories
    • For Signatory Update: Include the latest List of Authorised Signatories
    • Change of Address: Proof of new residential address is required. Acceptable documents include a copy of your NRIC (front and back), a utility bill, telephone bill, or correspondence from a government agency (e.g., CPF, HDB, IRAS, LTA).
  3. Mail the completed original hard copy form, along with any supporting documents to the following address:                

          Manulife (Singapore) Private Limited

          8 Cross Street

          #15-01 Manulife Tower

          Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

FAQs

1. Log into your account via MyManulife or the Manulife SG App.

2. Click on "Services".

3. Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.

  • For change of name, provide a copy of the deed poll, identity card, passport or baptism certificate (where applicable).
  • For update of identification number (NRIC / FIN / Passport Number), provide a copy of the identity card, citizenship certificate, or a letter from Immigration and Customs Authority.
  • For update of citizenship, provide a copy of the identity card or passport.

Click here for information on the Common Reporting Standard (CRS) and the necessary documentation required. 

The form must be signed by either the Assignee or Policyowner. 

Need help updating your personal details? Connect with the Manulife Assistant chatbot for instant support.